Job Description

At ServiceNow, we are equal parts dreamers and doers, leaders and partners. We believe in the power of the individual to achieve amazing things, and we work as a team to get it done—whatever it is. Above all, we’re driven by a desire to build products—and a company—that will change the way people work.

The Solution Consultant Academy offers talented individuals a direct path into what may be the most exciting, challenging, and rewarding position in technology sales. It is designed to attract, develop, and retain high-potential individuals with the purpose of creating a pipeline for Solution Consulting leaders across ServiceNow.

Our Objective

The 6-month SC Academy program will prepare you for a successful career in Solution Consulting.  This opportunity will collaborate with Solution Consulting leaders at ServiceNow, experience intensive on the job training and broad-based exposure to all aspects of company operations. The cohorts will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organization.  A great SC will be seen by customers as a trusted advisor and seen by sales as the quarterback of the deal.

What you get to do in this role

• Learn ServiceNow workflow training, sales and product demonstration instruction, and education in information technology
• Partner with ServiceNow community and the SC Sales team to understand our technology solutions and transition support into sales.
• Deliver and demonstrate technology solutions to address challenges
• Answer product features and technical questions from customers, channel partners and ServiceNow colleagues
• Utilize tools and education through mentorship and hands on training to be successful in pre-sales and share best practices

To fully understand the scope of ServiceNow business, you will rotate through training that will include:

• ServiceNow Foundations, Solutions and Application Enablement
• Demo training
• Value Selling
• ITIL training
• RFP Proposal & Knowledge Management
• Demo Data, Scripts & Builds
• SC Enablement & Content Management
• Technical Writing
• Business Value Consulting
• Program Management

Qualifications

In order to be successful in this role, we need someone who has:

• 1-3 years of experience with prior internships, professional experience or consulting backgrounds
• Ability to learn new technology and workflows
• Demonstrated ability to influence and consult decisions and strategy
• Strong interpersonal skills and customer centric attitude
• Solid presentation capabilities and communication (verbal and written)