Responsibilities:

• Lead the design, development, and implementation of AI solutions for various projects, including internal search engines, anomaly detection, and renewal opportunities.
• Develop and maintain an internal search engine that delivers accurate results, references sources, and suggests refined searches using solutions like Azure AI Search.
• Create and deploy anomaly detection systems to monitor sales performance, identify wins/issues, and alert relevant managers.
• Build tools to provide account managers with comprehensive insights into customer engagements, profitability, and support costs for renewal prioritization.
• Optimize license usage by leveraging data and product suite knowledge.
• Extend the internal search project to support additional business units, ensuring stakeholder approval and determining the scope of internal vs. client-facing applications.
• Collaborate with cross-functional teams to gather requirements, develop project plans, and ensure successful project execution.
• Stay current with the latest AI technologies, trends, and best practices to continuously improve our AI capabilities.

Required Skills & Qualifications (must-haves):

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• Proven experience as an AI Architect or similar role, with a strong portfolio of successful AI projects.
• Proficiency in AI and machine learning frameworks such as TensorFlow, PyTorch, or similar.
• Strong programming skills in Python, R, or similar languages.
• Experience with search technologies and solutions, such as AzureAI Search.
• Expertise in anomaly detection and statistical analysis.
• Strong understanding of data management, data preprocessing, and data visualization.
• Excellent problem-solving skills and the ability to work independently and in a team environment.
• Strong communication skills to effectively collaborate with stakeholders and present technical concepts to non-technical audiences.

Preferred Skills & Qualifications (nice-to-haves):

• Master’s degree or Ph.D. in a related field is a plus.
• Experience with natural language processing (NLP) and Large Language Model (LLM).
• Knowledge of business intelligence tools and platforms.
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
• Experience in the sales industry or with sales-related AI applications.
• Project management skills and experience with agile methodologies.

Benefits:

• Health/Dental/Vision
• 401k with company match
• PTO+ sick pay + paid holidays
• Paid Parental Leave